FactoryOS · Visitor Management

Make every visit ready before arrival.

Invite. Register. Induct. Issue the pass. When visitors reach the gate, they’re ready to enter.

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mail Invite with a secure token school Induction before entry qr_code_2 QR-coded gate pass
01 · Invite and register

Move the work before the visitor arrives.

Why make the gate do all the work? Traditional visitor management puts everything at the gate — registration, document collection, training, approvals and gate-pass generation. That creates queues and consumes security and administrative manpower. FactoryOS moves most of that work before the visitor arrives.

All at the gate

  • close Registration
  • close Document collection
  • close Training and approvals
  • close Gate-pass generation
  • close Queues, and security and administrative manpower tied up

Before the visitor arrives

  • check An invitation is sent with a secure token
  • check The visitor opens it on their own phone, tablet or computer, at their convenience
  • check They provide the required information, capture photographs and upload supporting documents
  • check All of it done before they ever reach the gate

Less paperwork at the gate. Less waiting for the visitor. Less manpower spent on registration.

02 · Induct

Make safety induction part of the journey.

Don’t wait until the gate to start the safety conversation. Once registered, visitors can access the required training, safety material and assessments before entering the site.

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Designed around your requirements

Registration and training forms are built around your company’s own requirements.

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AI assists with the content

AI can help create training content, courses and assessments.

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In the visitor’s own language

Courses can be offered in multiple languages, so visitors learn in the one they are most comfortable with.

When the required course is completed, the visitor is ready for the next step.

Visitors arrive prepared — not waiting to be trained.

A safety course on a phone in Hindi, with a language picker offering several Indian languages
03 · Issue the pass

Arrive with your gate pass already ready.

Once the required registration, training and approvals are complete, FactoryOS generates the visitor’s QR-coded gate pass.

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Think of it like an airport.

You don’t arrive at an airport and start creating your boarding pass at the gate. You already have it before you arrive. The airport simply verifies you, completes the necessary security checks and lets you proceed. Visitor Management works the same way.

  1. mail01

    Invite

    A secure invitation is sent to the visitor.

  2. how_to_reg02

    Register

    Details, photographs and documents, done in advance.

  3. school03

    Learn

    The required training and assessments, before entry.

  4. qr_code_204

    Pass

    The QR-coded gate pass is generated.

  5. verified_user05

    Verify

    Security verifies the pass and completes the physical checks.

  6. login06

    Enter

    The visitor proceeds, ready to enter.

At the gate, security simply verifies the pass and completes the physical checks the site requires. The visitor’s carry-on items and vehicle details can be captured as part of the final gate process.

The gate becomes a checkpoint — not a registration counter.

A TerminalX self-service kiosk in a plant reception area, beside a rugged tablet
04 · Verify

Give security a faster, smarter gate.

Let your security team focus on security — not paperwork.

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Verify the digital pass

When the visitor arrives with their pass, security quickly verifies the visit and completes the required checks before issuing or printing the physical gate pass.

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A kiosk for walk-ins

Visitors without prior registration can register themselves at a self-registration kiosk and complete the required training, with nobody typing in their details.

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One controlled process

Pre-registered visitors and walk-ins go through the same process, not two completely different ones.

05 · Classroom induction

Bring classroom training into the same journey.

Not every visitor needs to learn the same way. For sites that conduct group inductions or classroom-based visitor training, FactoryOS can bring visitors into a structured classroom session.

Visitors can be added to a course and attend using company-provided tablets or response clickers, completing assessments as part of the session.

smartphone Beforehand, on their own device touch_app At a kiosk co_present In a classroom session

One system. Multiple ways to get every visitor ready.

Whichever way the visitor learns, the training remains part of the same visitor journey.

A classroom induction: an instructor presents a safety question on a screen while trainees answer on tablets and response clickers
06 · Keep the host connected

The visit shouldn’t surprise the person being visited.

The visit shouldn’t start at the gate. The visitee receives notifications and reminders about upcoming visits, helping them stay prepared and available when their visitor arrives. From invitation to registration, training, gate pass and arrival, everyone involved has better visibility into the visit.

FactoryOS turns visitor management from a manual gate process into a prepared visitor experience.

Less waitingfor visitors, who arrive ready to enter.
Freed manpowerfor security and administration.
Induction in every visitsafety training as part of the journey.

Make the gate a checkpoint, not a waiting room.

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